CLICK & COLLECT
Shop online and pick up in-store
HOW IT WORKS
Add products to your shopping cart. When checking out, select Click & Collect as your delivery option. Click & Collect is free.
SELECT THE STORE
Whilst in the checkout, select Store Pick-up, a date and preferred time. We will call you to confirm your order and a convenient pick up time.
Your order will be picked and bike built, within 1 business day if in stock. Orders from the warehouse may take 7 business days to process.
PICK UP, RIDE AWAY
Once your order is ready, we’ll send you a notification. Visit the store to pick up your order. Please bring photo ID and your order confirmation.
BENEFITS TO CLICK & COLLECT
Shop from home and collect your order at a convenient time. You can Click & Collect just about everything.
1 DAY PROCESSING
When you order for Click & Collect, you can expect to be contact by us within 1 business day of placing your order. We’ll confirm your order and a pick-up time.
With every bike purchase, a free professional bike fit is included. Ensuring your bike is set up perfectly for you, and the type of riding you’ll be doing.
What is Click & Collect?
Click & Collect is a online delivery options that allows you to buy items online and head in-store to collect your goods once they are ready.
How long till my order is ready for collection?
Depending on your purchase your order can be ready for collection anywhere from the same business day up to 7 business days.
If your products are in stock they'll be ready for collection the same business day or next business day. With out of stock goods this can take up to two to seven business days before collection is ready as we transfer the goods to the store. Bikes take an extra business day, while our qualified mechanics build your bike, in most cases your bike should be ready for collect within one to two business days.
How do I get an update on my Click & Collect order?
We will keep you updated on your order, either through email, SMS, or phone. If you are having troubles receiving updates, please contact us on 02 4956 8996.
What do I need before heading in-store to collect my order?
All you need is the tax-invoice or receipt number you should've received with the order confirmation. Before heading in-store, please confirm that you have received a notification saying your order is ready to avoid any disappointments.