From our customers
The staff were amazing, we had a good talk and I had a look around the shop while they were fixing bike. Love this shop would highly recommend.Newcastle
Ian and the team deliver unbelievable customer service. I am in WA and they are excellent to deal with. Highly recommend these guys.WA
Had my road bike in for repair and service,very friendly team approach ,no pressure ,made some great suggestions while they had my bike wich improved its performance .
Well worth taking my bike in to the team and very reasonable price on pick up.Warners Bay, NSW
Trying to find a bike during the pandemic has been quite tricky with low stock levels all round in Sydney. Got on the phone to Bay Bike Co and spoke to Jacinta who was fantastic in helping me with my queries and patient with me, just all round great customer service. It just so happened that they were expecting the exact cannondale gravel bikes we wanted in a couple of weeks-It felt like we struck gold! Jacinta and Ian kept us informed throughout around delivery times, especially as we had to travel up from Sydney. We managed to pick them up over the long weekend, in the time frame that was advised when we placed the order.
The bikes were all built fitted and ready to go and the team on the weekend were fantastic as well.
Looking forward to dropping in for the first free service in a couple of months and picking up a few bits and pieces. Highly recommend!Sydney, NSW
Have had to utilise the services of Ian & his team on a number of occasions recently. Nothing is too much trouble always very helpful & honest with their assessment of what needs to be done. Cannot recommend this bike shop highly enoughAdamstown, NSW