Complete Bikes
Due to warranty and supply agreements, all bicycles must be collected from our store.
$15 FLAT RATE AUSTRALIA WIDE
$15 flat rate postage. Excludes bikes (pick up in store only) and heavy items. Postal addresses must be business or residential address, we cannot ship to PO Boxes. Please call us after if you have any special delivery instructions.
We endeavour to ship all orders placed before 3pm Mon-Fri on the same day. Any orders placed after 3pm, or over the weekend, will be sent on the next business day.
Delivery time is usually 3-5 business days from time of collection. Please allow an additional 1-2 business days for rural deliveries, depending on your area. These times are estimates only and may vary.
Please note that while we allow returns the item needs to be in as new condition and may incur a 20% restocking and/or we may on-charge freight if you have just changed your mind.
TRACKING YOUR PARCEL
When your order has been shipped you will receive an automated email confirmation containing your Shipping or Tracking number.
For Australia Post tracking numbers please follow the link below to track your parcel
Track Aus Post Parcels/policies/shipping-policy